Koi Fish Modern Abstract Wall art - 3D Clay Textured Acrylic Painting on Canvas

• By purchasing from us, you acknowledge that you have read and accepted the following terms.
• We understand the challenges of buying a painting online, which is why we offer an unconditional 14-day return policy.
• All our paintings are custom-made based on your specified visuals, dimensions, and frame. While we are not legally required to accept returns, we do provide a 14-day unconditional money-back guarantee.
• If 14 days have passed since you collected your product, we regret to inform you that we cannot offer a refund or exchange.
• To qualify for a return, your item must be unused, in the same condition as when you received it, and in its original packaging.
• Please be aware that we do not issue refunds for orders placed with incorrect or incomplete shipping addresses. Ensure your shipping address is accurate before finalising your order.
• You will be responsible for the shipping costs associated with returning your item. Please note that shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your total refund amount. We highly recommend using a trackable shipping method for your return.
• If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement and cover all associated transport costs.
• Please note that we do not accept returns or exchanges for custom-sized products.
• Items returned without prior communication will not be accepted under any circumstances.
• For any inquiries, please contact us at: WalltureGalaxy@gmail.com

• We provide free delivery within the United Kingdom using FedEx, DHL, Evri, UPS, or Royal Mail.
• As all our paintings are custom-made according to your specified dimensions and frame options, the delivery time is typically 2-3 weeks.
• We will keep you updated throughout the entire process, from the moment your order is received until it is delivered to you.
• You will receive a confirmation email that includes your tracking number and delivery details.
• If you have any questions or need assistance, feel free to email us or reach out via live chat at any time.

Please note that because all of our paintings are handmade and often custom-ordered, minor or subtle variations may occur between the original piece shown online and the recreated piece. While your painting will be nearly identical to the image you ordered from, it may not be exactly the same. We guarantee the quality of our work, and you can expect a beautiful painting.

PR20250004

Never hang your canvas Wallart outside, in areas of high humidity, or near any heat source.

Please make sure that you clean your hands before handling any canvas painting.

Do not place anything on top of the canvas or lay your canvas with the front facing down.